okibet Privacy Policy — How Your Personal Data Is Handled

When you register an account on okibet, we collect the personal details you submit through the registration form, including your full name, date of birth, email address, mobile number, and preferred payment method. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years old, and set up your account correctly. We may also ask for a government-issued identification document — such as a Philippine passport, driver's licence, or SSS card — as part of our Know Your Customer (KYC) process. KYC verification is a standard requirement for licensed online gaming platforms operating in the Philippines and helps protect both players and the platform from fraud. Any documents you submit are stored securely and accessed only by authorised personnel for verification purposes. You are responsible for ensuring that all information you provide is accurate and up to date, and you should notify us promptly if any of your details change. Providing false or misleading information during registration is a breach of our Terms and Conditions and may result in account suspension.

When you access the okibet platform through your mobile browser or any other device, certain technical information is collected automatically as part of normal platform operation. This includes your IP address, device type, operating system, browser version, session duration, pages visited, and the actions you take within the platform such as games played and bets placed. This data is used to maintain platform security, detect unusual or suspicious activity, improve the overall user experience, and ensure that the platform performs reliably across different devices and network conditions in the Philippines. We do not use this automatically collected data to build advertising profiles or share it with third-party marketing companies. Session data is retained for a limited period consistent with our operational and regulatory obligations, after which it is deleted or anonymised. If you access the platform from multiple devices, data from each session may be linked to your account for security monitoring purposes. You can review your recent account activity at any time by logging in and checking your account history.

To process deposits and withdrawals in Philippine pesos (₱ PHP), we collect and retain transaction records associated with your account, including deposit amounts, withdrawal requests, payment method details, and transaction timestamps. Full payment card numbers are never stored on our servers — payment processing is handled through secure, encrypted channels that comply with applicable financial data standards. Transaction records are kept for the period required by Philippine regulatory and tax obligations, and may be reviewed by authorised personnel in the event of a dispute or investigation. If you request a withdrawal, we may ask you to confirm your identity before the transaction is processed, particularly if the withdrawal amount is above a certain threshold or if the request is flagged by our security systems. We do not share your financial data with third parties except where required by law, by a regulatory authority, or as strictly necessary to process your transaction through an approved payment provider. All payment providers used by the platform are required to maintain data security standards consistent with our own. If you have any concerns about a specific transaction, please contact our support team promptly so the matter can be investigated.

okibet does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes — this is a firm commitment we make to every player on the platform. Your data may be shared with carefully selected service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers, but only to the extent necessary for them to perform their specific function. All third-party service providers are contractually required to handle your data in accordance with applicable data protection laws and our own privacy standards. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally required to do so, or if disclosure is necessary to protect the rights, safety, or property of the platform or its users. In the event that okibet undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will notify registered players of any material changes to how their data is shared as a result of such an event. If you have questions about specific data-sharing arrangements, you are welcome to contact our support team for clarification.

As a player registered on the okibet platform, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask for your data to be deleted where there is no legal or regulatory reason for us to retain it. You may also request that we restrict the processing of your data in certain circumstances, or object to processing that is based on our legitimate interests rather than your consent. To exercise any of these rights, please contact our support team with your request and we will respond within a reasonable timeframe in accordance with applicable Philippine data protection regulations. Please note that some requests — particularly deletion requests — may not be fully fulfilled where we are required by law or regulation to retain certain records, such as transaction histories or identity verification documents. Where we process your data based on your consent, you have the right to withdraw that consent at any time, though this will not affect the lawfulness of processing that took place before the withdrawal. We take all data rights requests seriously and will handle them with care and transparency. For more information about your rights or how to make a request, please visit the FAQ page.

This Privacy Policy may be updated from time to time to reflect changes in our data practices, platform features, or applicable laws and regulations in the Philippines. When we make changes, the updated policy will be published on this page with a revised effective date, and we will make reasonable efforts to notify registered players of material changes through available communication channels. Your continued use of the platform after an updated policy has been published constitutes your acceptance of the revised terms. We encourage you to review this page periodically so that you are always aware of how your personal information is being handled. If you disagree with any changes to this policy, you should stop using the platform and may request that your account be closed. The most current version of this Privacy Policy is always accessible from the footer navigation on every page of the okibet platform. For any questions about this policy or how it applies to your account, please visit the FAQ page or reach out to our support team directly.